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Electronic Banking


Wireless Frequently Asked Questions

  1. How secure is the Wireless banking service?
  2. What other things can I do to protect my privacy?
  3. How Do I register for Wireless banking?
  4. How do I access Wireless banking?
  5. How much does Wireless banking cost?
  6. My mobile browser supports HTML, can I use Wireless banking?
  7. Who do I call if I need help?
  8. Can I view this wireless site on a PC?

  1. How secure is the Wireless banking service?
  2. At TD Canada Trust, we’re committed to protecting the security of your account information when you bank online. We have extensive security features to ensure that you can conduct your banking in a safe and private online environment.

    Easyweb Security GuaranteeThe EasyWeb Security Guarantee is your assurance that you will receive 100% reimbursement in the unlikely event account losses occur resulting from unauthorized EasyWeb activity.

  1. What other things can I do to protect my privacy?
    • Protect your EasyWeb password. It is your key to accessing your accounts. Do not reveal it to anyone.
    • Do not use passwords that incorporate your name, telephone number, address or birthday or those of any close friend or relative.
    • Do not leave your wireless device unattended while using our Wireless service.

  1. How Do I register for Wireless banking?
  2. If you are an existing TD CanadaTrust EasyWeb Internet banking customer, you can use your Access Card and EasyWeb password to log in to Wireless banking.

    If you’re not currently registered for EasyWeb Internet banking, call EasyLine at 1-866-222-3456, option 5, to get started.

  1. How do I access Wireless banking?
  2. Once you are ready to start:

    • Launch your phone’s web browser.
    • Key in the following URL: www.td.com/w. You can bookmark this site to make future visits easy.
    • Select TD Canada Trust login.
    • Enter your 13-digit Access card number and EasyWeb Password

  1. How much does Wireless banking cost?
  2. There is NO access fee to use Wireless banking to view your account balances and activity. Depending on your account type and minimum balance, transactional charges may apply. For more information about personal fees, click here. For more information about business fees, click here.

    If you have any questions, help is available by calling TD Canada Trust 24 hours a day, 7 days a week. Simply call 1-866-222-3456.

    There may be additional costs related to accessing the internet using your mobile device. Please check your wireless plan or verify with your wireless carrier.

  1. My mobile browser supports HTML, can I use Wireless banking?
  2. Yes. The Wireless banking service supports both HTML and WML. If your mobile device uses a mobile browser (or microbrowser), such as Internet Explorer Mobile, you can also use EasyWeb Internet banking to do your banking.

  1. Who do I call if I need help?
  2. If you need assistance while using our wireless service, please call EasyLine at 1-866-222-3456, option 5.

  1. Can I view this wireless site on a PC?
  2. No, these wireless sites are customized specifically for use with wireless devices only.